Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

August 5, 2021

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

LING Skincare
United States
12 months using the app
October 20, 2023

Awesome app. Has everything we need. This app fits beauty stores perfectly. Customers can leave review titles, images, videos. Plus, a search / filter feature that really helps customers navigate through your reviews to help build trust in your products. Support from the customer service team is superb. They are seemingly always available and quick to act. Always in contact with a real person. Shiela on the support team was super helpful!

Pink Lilac
United States
12 months using the app
July 19, 2022

Great app and even better customer support! Very impressed and would highly recommend Okendo to any start up!

Yes You Can Drinks
Australia
12 months using the app
December 21, 2020

A great app for social proof and purchase assistance. The set up was white glove and so easy. Highly recommend!

Oremme
Canada
12 months using the app
May 3, 2023

The Best Review App on Shopify App Store! We love the review widget and the app looks beautiful and easy to use.

Rest Duvet
Hong Kong SAR
12 months using the app
October 5, 2022

Norma and the Okendo team are incredible support. The team is always available and work so quickly to get issues sorted .

The Skin Shark
Australia
12 months using the app
December 20, 2023

Really good app and great support. We were a bit hesitant at first because the app is quite pricy, but we're very happy with it now.

Muntagnard
Switzerland
11 months using the app
May 8, 2022

Very helpful and quick to help. Had trouble integrating with Pagefly app and the team got it done quick. Very happy with the service!

Chemiztree
United States
11 months using the app
May 28, 2023

So far so good with Okendo! I've only installed it today but have been able to upload all my previous reviews from my other platform pretty easily! Everything is relatively intuitive which is great. I got tripped up on a little issue and customer support helped me out really easy :)

Physi.Kal
Australia
11 months using the app
February 22, 2021

Our Customer Success Rep. Margaux and the team at Okendo are amazing! With all of our customization edits we were looking to do to our review page, they were able to make it happen quickly and efficiently! I have been dealing with Margaux from the beginning and she has been so great to the C6.ca team with all of our revisions we needed to our review page. We recently had made some shipping information changes to our website and needed these changes to be made on the reviews page, and Margaux was able to make our changes a high priority with their team. Okendo is great and their customer service is even better! really like working with them!

C6.ca
Canada
11 months using the app