Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

February 5, 2025

Best review app we've used so far

Guard
Lithuania
4 months using the app
November 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Neater Pets
United States
About 2 years using the app
February 18, 2025

It is big help for us. great service! Very patience!!! Thank you!

Srikel Sport: Just for Better Pickleball Experience
United States
About 2 months using the app
November 8, 2024

Okendo looks great and covers all the bases. Beautiful review widgets, loyalty program, referral program, quizzes and surveys. It's convenient to have everything in one place and the customer service has been excellent.

Ritual Zero Proof
United States
7 months using the app
February 20, 2025

Great product, great service!

Bug-A-Salt South Africa
South Africa
Over 2 years using the app
November 4, 2024

Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.

ShopBobbys
United States
4 months using the app
October 23, 2024

A set it and forget it app which is what we always want. It has beautiful display options and integrates with our rewards platform to push reviews by offering store credit. The customer service is also top notch

Kate Hewko
United States
Over 1 year using the app
November 6, 2024

This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation ...

Kleo Kolor
United States
4 months using the app
January 22, 2025

THIS HAS BEEN THE BEST CUSTOMER EXPERIENCE BY FAR IN A VERY LONG TIME. After it just didnt work out with another review app I have given it a last shot and tried Okendo. And straight away I had the same issue than before. Ratings and stars just wouldnt show up on all of the product pages. KAREN - who must be the most patient person ever!!! has been very quick in identifing the problem by checking ...

COSMART Creations
Spain
About 2 hours using the app
November 22, 2024

I was puzzled by the distorted display of my reviews, so I reached out to support and received a reply in just 3-5 minutes. Luigi was incredibly helpful and quickly resolved my issue. I highly recommend this app.

Life With Aubrey
United States
About 2 months using the app