Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.
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I really enjoy this app so far. It's very easy to customize and use. I was able to upload reviews from another app using the Okendo template. When I had a problem with the star ratings appearing tiny on my product pages, Paulo from Okendo helped me quickly. I would recommend this review app to others.
Laura was great to work with and helped us optimize our use of Okendo! Thank you, Laura!
loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!
the best! quick support, easy to use interface. Quizzes are awesome, too!
Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.
Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.
Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon
Overall a great platform and tool for reviews!
App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.
Okendo has been trouble free from their hands-on onboarding. Customer support is very helpful and they've been very good at showing me where I'm missing opportunities in the platform.