Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Very speedy and professional support team! Always very responsive and eager to help! Special thanks to Angel and Josh!
I've been using Okendo since I launched my store a year ago - great functionality for my clients & the customer service on my end is amazing. Highly recommend!
Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.
Super helpful team! Quick to respond and quick to find a solution. Would gladly recommend this app to anyone.
The Okendo onboarding process was smooth and fast. Our Account Manager, Margaux, did an excellent job at explaining the steps and answering any questions my team and I had. I highly recommend Okendo to anyone that is looking for a user friendly review app to personalize for your brand. Thank you again! :)
Okendo is by far the best ratings/review app available for Shopify. The system seamlessly syncs with all necessary integrations, we haven't had a single issue with Okendo. The support staff is AMAZING, we specifically worked with Laura. Within 2 emails they she and her team set up multiple theme changes to implement some of their on-site displays. They matched our art-style perfectly and we didn't need a single revision.
Also, the Refer a friend system they recently announced is looking great. Keeping reviews and referrals together on one platform is a huge plus.
Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.
My company is still in the trial phase and I already really love this review app.
Easy to use - very intuitive
Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful)
Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.
Waw, un support de qualité, ultra reactif et vraiment à l'ecoute, et l'application est vraiment top et géniale
Very supportive and efficient customer support. Great customisation options and features – we see results.