Okendo: Product Reviews & UGC , 842 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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Okendo is certainly worth the investment! After being on the fence and researching other review platforms and trying the free route, Okendo just made sense. Starting out, I hadn't known much about Okendo, however after scheduling a meeting and speaking with Mor, we were on our way to setting up a trial under the power plan. It was well worth it as Margaux, our dedicated success manager had us up and running in no time! She was able to set and create a custom look and feel for our site along with integrating review request emails with our other email service. If there were any issues at all or any fixes needed to be done, Margaux made sure that it happened and quickly. Once we were ready to launch, Margaux was able to send out an email review request campaign to our previous customers. I cannot tell you how shocked we were when we had at least 7 reviews within the first hour of the initial emails that were sent out. We have truly appreciated working with Okendo and have just renewed today. Thank you very much Mor and Margaux!
I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end.
If only everything else was this simple in eCommerce!
Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend
Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.
With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!
Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!
We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.
We switched from Stamped to Okendo and the number of reviews jumped overnight. Okendo is not only great at collecting reviews but it makes your store review sections much more legit and unique. Onboarding was efficient. The support team is friendly and fast. Great company, great people. We are super happy we made the switch. Recommend 10/10
Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers
Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!