Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

December 31, 2021

This is the best review app in this game!!!! The whole integration with Okendo was a game changer for me & my online store! The service is always there and on point! If my store is converting at all, is it because of Okendo! I really love to work with them, and so should the one who is reading this! I'll rather rate them 10 stars instead of 5!!! Stop wasting time on some other reviews app, this is the one & only! They managed to solve my problem as fast in a flash. Folks don't hesitate, you know what to do!!!!

The Lesence
Norway
9 months using the app
February 12, 2019

We took a look at several review apps before our development studio recommended Okendo to us. The other options were either way too expensive or not fleshed out enough. Okendo is Goldilocks "just right" and checks all the boxes we need. On top of that, the Okendo team provides lights-out customer service. They're courteous, fast and responsive. They went the extra mile even when we were a bit of a pain in the ass about redoing certain things. Highly recommend.

Dims.
United States
9 months using the app
June 29, 2020

The ULTIMATE reviews platform. Exceptional support and service in getting set up too. Couldn't ask for anything more.

Youngblood Mineral Cosmetics
Australia
9 months using the app
September 10, 2021

Great app! Have read many many great things about this Shopify App and I am looking forward to the SEO benefits, as well as product validation on our store. Support is wonderful and very quick to respond to help.

Entrada Smokeless Fire Pits
United States
9 months using the app
June 9, 2021

This app is great and is a great way to display reviews. Their customer service team is outstanding and quick to respond on any and all questions and needs!

Midnight Station Gallery
United States
9 months using the app
June 28, 2018

I have been using Okendo ever since they came out and could not be happier with their service! Highly recommended, great customer service, great software, easy to use.

Cloudapparel
United States
9 months using the app
July 5, 2024

Daniel helped get review / ratings summary hooked up for me, when Okenda could have simply said, go find a developer. Huge win on the customer service side of things at the beginning of a relationship. I've got big plans for my business, and it's nice to see this kind of service from the get go.

LUVLY+WILDE
United States
3 days using the app
July 16, 2021

Extremely easy to set up and a really influential addition to our website. Excellent customer service.

Zygo
United States
9 months using the app
December 14, 2022

Exceptional customer support from Okenda (thank you Vanessa!). Super easy installation and explanations. 100% recommend!

Aussie Man Hands
Australia
9 months using the app
March 4, 2022

This app was recommended by my SEO team as a means of achieving better visibility on Google. Not only does the app do this, but their staff are outstanding. I recently updated my theme which required customizing the app again, and Shiela and the team at Okendo did this for me within several hours of my initial request. Worth the money.

anokha
United States
9 months using the app