Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Amazing review app. We used to be using Yotpo on a dormant plan, scoped our options and switched over to Okendo. They're amazing value and the app has extensive functionality. We've had several correspondences with Matt and the team about issues which have arisen and invariably received super quick, detailed responses helping us resolve them. Fantastic app and service.
There was one simple customization that was promised before joining for which after they said we would have to upgrade plans to get (it was originally going to be included for migrating here).
We vetted a handful of different platforms before going with Okendo, and we don't regret it! Their customer support has been nothing but incredible - they're responsive, thorough and incredibly professional and helpful. Okendo is cost effective and highly customizable. I can't recommend it enough!
The Okendo customer support team was extremely helpful and made the transition from Yotpo seamless. Amazing tool, easy to use.
Our experience with Okendo and the support team has been amazing, big thanks to Veo, Scott and Matt...we love how easy, automated and effective your app is. The way it shows the star ratings on our Google ads and within our FourSixty integration is brilliant. Well done team Okendo!
Support is always there to help! Great app! Would recommend for anyone looking for a professional review app.
Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool.
I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.
WOW! LOVE THIS!
The fact that we can get very specific feedback from customers on our products... and give them light profiles is MASSIVE for our conversion and product credibilty.
But, one thing you wouldn't think of is how great their customer service is. After trying out a lot of apps... these guys are par-none! Notably, for the last few weeks, we've been chatting with Josh... and every question we have, he has a solution! And, he, along with others, are crazy fast at responding. It's insane!
Such a user friendly app. Amazing customer support, very customisable to the brand needs. Couldnt recommend more!
They are great! Great product and customer support! Really happy and has helped our on site conversions.