Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services
Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.
So far it's great! Just completed the onboarding recently, and i'm happy. Love that it's integrated to Gorgias and Klaviyo - this is a huge advantage. Also, having full access to CSS is great and not something I had with other review apps. Special thanks to Alannah Donald who was absolutely helpful in the process. Also, the dev team quickly helped me out and fixed a few glitches I had integrating the app.
Fantastic app with fantastic customer service! The reviews widgets spruce up our site and to be able to sync our reviews with FB/IG is great. I hope that syndication with TikTok is added soon but they are always making changes and it is easy enough to import them manually.
Okendo Team is awesome to work with. And the App works so well with Klaviyo. Very user-friendly! I really appreciate all the help from the team, especially Allison, our on-boarding manager. Thank you so much again!
Great customer support. Had an issue with an integration and was able to resolve quickly and effectively. Highly recommend!
The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS).
On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team!
I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.
You can tell when a store is doing well, if they care about their customers, and if they know the importance of UGC, by the reviews app they use. Okendo is that app.
Easy integration, great support and service and most important we have seen an increase in the volume and quality of reviews. Would recommend!
We moved from Yotpo to this software. It works a lot better and much easier to manage. Matt and his team made it super easy to migrate. They've been awesome to work with!