Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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I love everything about this service. Looks great on my website and has lots of extra features. Any questions or confusions and the super awesome Jade sorts it out for me :) Their customer service team is 100%
One of the best support team, and the best review app on the app store. Just started using it after switching back to another review app and it is huge differnce.
Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!
I've used a number of Shopify reviews apps, and Okendo is my favorite by far. Easy to use and looks phenomenal. Their support team is incredibly helpful and responsible, too. Appreciate you all!
We've been using Okendo for my new brand's reviews for about 8 months and we love it. Customer service is always super fast and helpful, I especially love using their live chat feature when I need a quick answer. I've been working in ecomm for a while now and Okendo is the best review app by far. Easy to use, clean and customizable look, great service, and tons of add-on features available. 10/10 would recommend.
Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.
At first, I was very skeptical because it is one of the more expensive providers, but I must say that in terms of speed, customization options for email requests, and widgets in the store, customer support in general, and help during installation, usability for customers to leave reviews, and all the integrations with various apps are simply outstanding. I also see that customers really enjoy using Okendo/Reviews, which automatically increases the overall number of them. We highly recommend the service. In our opinion, there is still room for improvement in the backend, which should be made more organized and clearer.
The team at Okendo are great and very responsive! High marks for this app, would recommend. I messaged the chat at 8pm and heard back almost immediately.
We're really happy with the Okendo support they've been very responsive and helpful! Also, the reviews fit perfectly into the design of out website. So far so good!
We get lots of customer reviews with Okendo (more than stamped.io or Yotpo), loads fast, and incredible support. Highly recommend.