Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

May 15, 2023

Unbelievable customer service / success from Estefania and the team. Each time I reach out the team is there to quickly assist with a thorough explanation of the solution as well as an understanding of the problem I am running into. Highly recommend Okendo and their team.

Northland Botanical
United States
8 months using the app
February 28, 2020

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.

Echo Fix
Australia
8 months using the app
February 9, 2023

After searching high and low for a good reviews apps Okendo is simply the best, their widget customisation is top tier and their support is even better, I really love how there is multiple themes/layouts to the widgets. I had some troubles importing our reviews over and Angel went above and beyond to get it solved for me. I think app support is super important and Angel nailed it.

I do think there should be an in-between plan as the jump from $19US to $119 is quite big for a small growing brand but other than that I see no faults : - )

Thanks for a good service

ROAR LIVING ™
Australia
8 months using the app
March 19, 2021

They were super helpful and they quickly updated the styling on my theme. It looks great and I love this review app!

The Frock NYC
United States
8 months using the app
January 5, 2021

Great app to collect and showcase reviews and the support is extremely helpful! I also like how it integrates with other software such as Klaviyo.

ZEO
United Kingdom
8 months using the app
April 10, 2024

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

Canopy Estate
Canada
5 months using the app
February 15, 2023

Flawless installation and picked up on my theme settings and layout so it blended in beautifully with the rest of the site. Where I got confused about adding star ratings to products in a collection page, Vanessa helped me through it and it was resolved within 10 minutes.

Magicglow
United Kingdom
8 months using the app
Edited May 11, 2020

Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!

Will & Bear
Australia
8 months using the app
September 13, 2021

Very good application and amazing customer service! They reply fast and are very effective. I would 100% recommend this review application.

Waivy Dreams
France
8 months using the app
May 4, 2020

This is a great review app, the interface is intuitive and easy to use and their customer service is outstanding. Best of all it's very affordable and has all the functionality you need to grow your business.

Enlightened Ice Cream - OLD SITE
United States
8 months using the app