Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
Refine
-
By rating
Support team was helpful and patient while we sorted out integration with Klaviyo. Overall, great features.
The onboarding was fantastic! Especially with the help of Allison, our onboarding manager. Okendo app is awesome! It's user-friendly, it integrates easily with the Klaviyo flows.
Awesome support from the Okendo Team! Shandy is awesome and was extremely responsive, helping to get our request completed seamlessly. THANK YOU!
A really good app to use, haven't had any issues. Awesome support team who are super prompt. Thanks Sheila for you assistance!
I've only just started using it, but it very easy to set up and get going! I had a question and someone got back to me so fast!
Margaux at Okendo has been incredibly helpful, patient, and just wonderful with this process. You need to hire her & Okendo! Sincerely, Jonathan Made in New Mexico
Just getting started with the app, but the customer service team was great and very responsive while helping with the install. Without having used it much yet, the customizable widgets look awesome. Very excited to get this going.
Have recently added this app to my store and has been really easy to integrate. Scott, Michael and the team have been great support at helping me to get the review template just how I want it to look and have made it really easy. So far the app is working really for me and has been really easy and straight forward to use. Would definitely recommend this app to others!
Super easy platform with exceptional customer service. They go above and beyond to ensure that you understand how Okendo works with your platform.
Good support service, super reliable and fast ! Not been a while been using the app but it's super convenient so far :)