Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and responsive support team. It integrates smoothly with Shopify and other platforms, offering extensive customization options and robust review management features. Additional features like loyalty programs and quizzes enhance customer engagement and retention. Despite some cost concerns, the return on investment is viewed favorably due to improved customer trust and business performance.

May 6, 2024

Superb customer service - helped with onboarding swiftly.

Nocs Design
Sweden
3 months using the app
July 23, 2020

I cannot recommend Okendo enough. The platform is easy to integrate, the support team are amazing and have worked with us to get our design on point. Within days we have been receiving so many great product reviews, it's so exciting. Quick, easy, amazing support and a solid platform!

Kent Brushes
United Kingdom
3 months using the app
May 24, 2021

Our customer success manager from Okendo was amazing at onboarding our brand onto their platform. We felt prioritized and taken care of. Also the integration of Klaviyo and Okendo was seamless. Thank you Okendo!

Stoggles, Inc.
United States
3 months using the app
January 25, 2021

This app truly is amazing! Currently, we're loving the interface and the aesthetics of the overall app support. So user-friendly and so much depth overall. We also received some very exceptional customer service courtesy of Margaux, who has been amazing might I add.

Upful Blends
United States
3 months using the app
July 11, 2022

Great onboarding team, awesome customer support, easy installation, in just a week we have seen a significant increase in reviews being left!

DERMAFLASH
United States
3 months using the app
June 17, 2018

A great app with tons of review options, along with post-purchase features.

These guys are extremely helpful and have great customer service.

Hands down the best review app on the market.

Blunt Nz
New Zealand
3 months using the app
October 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Tommy Gun's Original Barbershop
Canada
3 months using the app
June 4, 2021

Great experience with Allison and the onboard process. The Okendo team is very committed to making the app work for you. The integrations are great too, there's a lot to leverage with Okendo.

MedCline
United States
3 months using the app
May 6, 2024

Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)

Wahidon
United States
3 months using the app
July 17, 2020

Super happy that we made the switch from Yotpo to Okendo. Scott and the team there made the migration super simple. We got everything up and running in less than a week. So far, we're getting more reviews and more UGC. Okendo is a superior product.

High Fashion Home
United States
3 months using the app