Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,112)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

April 1, 2022

Super helpful team! Quick to respond and quick to find a solution. Would gladly recommend this app to anyone.

Escents Aromatherapy Canada
Canada
About 1 year using the app
October 27, 2020

The Okendo onboarding process was smooth and fast. Our Account Manager, Margaux, did an excellent job at explaining the steps and answering any questions my team and I had. I highly recommend Okendo to anyone that is looking for a user friendly review app to personalize for your brand. Thank you again! :)

DW Home Candles
United States
About 1 year using the app
August 15, 2023

Okendo is by far the best ratings/review app available for Shopify. The system seamlessly syncs with all necessary integrations, we haven't had a single issue with Okendo. The support staff is AMAZING, we specifically worked with Laura. Within 2 emails they she and her team set up multiple theme changes to implement some of their on-site displays. They matched our art-style perfectly and we didn't need a single revision.

Also, the Refer a friend system they recently announced is looking great. Keeping reviews and referrals together on one platform is a huge plus.

Ocean and San
United States
About 1 year using the app
December 12, 2021

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Tigerlily
Australia
About 1 year using the app
Edited February 21, 2024

Enjoying Okendo so far

EDASI
United States
12 months using the app
October 14, 2021

Waw, un support de qualité, ultra reactif et vraiment à l'ecoute, et l'application est vraiment top et géniale

ParadisPilates
Belgium
12 months using the app
July 12, 2022

Very supportive and efficient customer support. Great customisation options and features – we see results.

Monoware
United Kingdom
12 months using the app
February 2, 2023

Dedicated account manager and seamless integration, excellent system and support. What's not to love!

PTP Fitness
Australia
12 months using the app
October 19, 2023

Hermes was a great help! We had a lot of issues with uploading our review templates, but he was very diligent at helping to explain and solve our problem. Great service!

Organize-it
Canada
12 months using the app
August 5, 2021

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

LING Skincare
United States
12 months using the app