Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.
After searching high and low for a good reviews apps Okendo is simply the best, their widget customisation is top tier and their support is even better, I really love how there is multiple themes/layouts to the widgets. I had some troubles importing our reviews over and Angel went above and beyond to get it solved for me. I think app support is super important and Angel nailed it.
I do think there should be an in-between plan as the jump from $19US to $119 is quite big for a small growing brand but other than that I see no faults : - )
Thanks for a good service
They were super helpful and they quickly updated the styling on my theme. It looks great and I love this review app!
Great app to collect and showcase reviews and the support is extremely helpful! I also like how it integrates with other software such as Klaviyo.
Flawless installation and picked up on my theme settings and layout so it blended in beautifully with the rest of the site. Where I got confused about adding star ratings to products in a collection page, Vanessa helped me through it and it was resolved within 10 minutes.
Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!
Very good application and amazing customer service! They reply fast and are very effective. I would 100% recommend this review application.
This is a great review app, the interface is intuitive and easy to use and their customer service is outstanding. Best of all it's very affordable and has all the functionality you need to grow your business.
Great customer service - walked me through the whole setup and installed their app in my theme too. Can't wait to start collecting reviews and UGC with Okendo.
AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.