Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

November 19, 2024

This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!

Divinus Furniture
Canada
4 days using the app
November 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Ciao Pappy
United States
4 days using the app
Edited October 21, 2024

We had a lot of problems with the app trying to import past reviews from the obsolete Shopify review app. It was quite a headache. And then the reviews would not show on the product pages. Eventually, support was extremely helpful and Luiqi helped a whole hour to correct all errors!

Perfumes
United Kingdom
14 days using the app
November 12, 2024

Fast response times, and great app

Normal
Australia
Almost 2 years using the app
October 23, 2024

the best! quick support, easy to use interface. Quizzes are awesome, too!

onewith
United States
Over 1 year using the app
Edited October 10, 2024

Editing review: Okendo support came through wonderfully. Especially Paulo. Thanks!

Relaxe
United States
2 months using the app
August 23, 2024

Great support experience! Daniel was very helpful, answered all my questions clearly, and provided quick resolutions. The setup process was smooth, and the instructions were easy to follow. I appreciate the friendly and professional assistance. Highly recommend!

UPPPER Gear
United States
Almost 2 years using the app
September 13, 2024

Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

Sama Danesh
United Kingdom
25 days using the app
November 25, 2024

The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.

HelloCues
United States
About 2 months using the app
September 4, 2024

It's a great app with great customer support. Ask for Amanda as your success manager and you will not regret it. app is really flexible and you can do a lot of things, and integration/syndication with other platforms is a must.

REATHLETE
United States
11 months using the app