Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.
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The app is good and also great customer support Juan who assisted with basically all I needed.
Fast response times, and great app
the best! quick support, easy to use interface. Quizzes are awesome, too!
The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.
We had a lot of problems with the app trying to import past reviews from the obsolete Shopify review app. It was quite a headache. And then the reviews would not show on the product pages. Eventually, support was extremely helpful and Luiqi helped a whole hour to correct all errors!
We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+
Editing review: Okendo support came through wonderfully. Especially Paulo. Thanks!
Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!
Juan was very helpful - we are very happy with Okendo
Paulo is a great help all the support they give in this app is amazing and fast !!