Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.
Great app, excellent customer service. 10/10 would recommend to anyone looking for an easy-to-use, easy to integrate reviews app.
Great app and team! They made setting everything up as simple as possible. Much better experience than the other couple review apps that we've tried.
Sheila was super helpful in getting me up and running with Okendo for our site. Looking forward to using the app.
Having tried almost all of the other popular and heavily advertised apps, they all had slight issues. A lot of them slowed my website down horrendously, or didn't look great or had a poorly crafted customer experience. I've now had Okendo for about 6 months, and I love it, my customers love it, my website speed loves it, and my reviews are now displaying properly on google. I think it's a tiny bit more expensive than the other apps - but it is well worth it - It just works, and the support team (who I've only really had to contact because I upgraded my theme or hadn't read the excellent support material fully) are so responsive and quick to help.
Extremely fast and thorough support when onboarding. Highly recommend this app!! The reviews widget is very customizable.
We love Okendo! Super easy to work with/understand and their customer service is top notch! Highly recommend.
Amor is fantastic! She is very communicative and helpful. As for the app itself, it pretty much goes above and beyond other review apps in my opinion. Nothing to complain about.
Our onboarding process has been easy and we have received great customer support from Norma. Okendo works well with our other app integrations and is very user-friendly.
Support team was helpful and patient while we sorted out integration with Klaviyo. Overall, great features.