Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

July 9, 2020

Best reviews app out there with the best support team out there. Highly recommend Okendo to anyone looking to add reviews to their site

Advance Whitening
Australia
About 1 month using the app
Edited June 3, 2020

Switched to Okendo from Yotpo and it is one of the best decisions we ever made. Okendo's pricing, services, and communication are excellent. From preliminary discussions, implementation, and final setup, there were no issues. Moreover, we were appointed a great CSM who helped us throughout the process.

Blue Sky
United States
About 1 month using the app
April 26, 2021

Love this app! Also great onboard team. Allison Mueller helped me through the entire process and has been incredibly helpful. Super excited to see how these new reviews impact conversion rates!

Fox & Robin
United States
About 1 month using the app
March 1, 2021

Allison is super approachable and helpful! She is very knowledgeable and communicates clearly and efficiently. I love okendo so far and I think that it is going to enhance our business. It is very easy to access and navigate the Okendo platform and I recommend it to other people!

UnHide
United States
About 1 month using the app
March 22, 2022

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

Flourish
Canada
About 1 month using the app
March 5, 2021

Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.

eb5 Skincare
United States
About 1 month using the app
September 15, 2020

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

Copper Cow Coffee
United States
About 1 month using the app
June 1, 2021

We've had a great experience so far with Okendo! Allison and the team were super helpful getting everything setup for us.

Zilker Belts
United States
About 1 month using the app
June 14, 2020

I'm really happy with this app! The transition from my previous reviews app to this one was very seamless, with the onboarding team transferring all the reviews data for me and setting up the new reviews widget exactly as I wanted. Thank you Scott and the team!

RAQ
Australia
About 1 month using the app
April 21, 2022

The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.

Smood Beauty
United States
About 1 month using the app