Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,042)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 15, 2018

Best Review App on Shopify! I have used the most expensive review app and free ones. Okendo is the best platform to use. You have all the features and more to have a properly functioning review system at a fraction of the cost of competition. I recommend Okendo to anyone with a shopify store.

Divinityla
United States
4 months using the app
April 19, 2022

L'application est très bien faite, facile à prendre en mains et possède tout les outils nécessaires. Le staff est également très réactif et à sût répondre à toute mes demande. Conclusion après avoir essayer la majorité des applications de review: je recommande okendo.

SnuggleFR
Netherlands
4 months using the app
September 29, 2021

Fast, friendly and efficient customer service. Was very happy with my experience. Thank you. Loving the app.

Silk Oil of Morocco
Australia
4 months using the app
May 23, 2022

After integrating the Okendo app on our Shopify store and launching their review solicitation, we immediately saw an increase in our product reviews with 50%+ open rates and 15%+ click through rates. The team is absolutely amazing to work with and made sure to customize the platform to our needs in collaboration with the rest of our tech stack. We’ve not only added the Okendo app, we’ve gained a partnership with their team and look forward to growing our business with their ongoing support.

Wild Planet Foods
United States
4 months using the app
March 29, 2021

Extremely happy to go with OKENDO. Great app to capture reviews and change the layout. It integrates with Klaviyo super easily.
Their support team is AMAZING - one of a kind customer service: Allison was terrific: she happily answered all my questions during the integration process and after that too. Thanks a lot OKENDO team!

Via Florelle
United States
4 months using the app
November 15, 2020

Great app that does what it advertises very well. Amazing service from Scott Goodman who's been super quick with replies and action to any question I have put forward.

Hydra
Australia
4 months using the app
August 15, 2022

The customer service is helpful and friendly. They are patiently assist me to solve my problem. Although I have delay in replying them as in busy, they still reply in a good manner.

snugp.com
Malaysia
4 months using the app
Edited July 26, 2021

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

fitgenix™
France
4 months using the app
December 21, 2022

We worked with Tyler Iannantuono throughout our onboarding service, and It was truly the best experience we could have asked for. He made the onboarding process so much easier and made our transition to Okendo seamless. He was very helpful and answered all our questions, ensuring we felt good about this new platform. We are extremely happy with the outcome of this implementation and will continue to be using the platform.

Fempower Beauty
United States
4 months using the app
June 15, 2018

This is [by far] the most impressive review software we've ever used, and we've evaluated quite a few different companies. Not only is the software and user experience -- both for us as business owners, and our customers superb -- but the customer service and detail to personalized attention we've received has been incredible. Okendo and the support team played a critical role in the rapid growth of our store and for that I'll be a customer for life.

Getsabaidee
United States
4 months using the app