Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (992)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.
Refine
-
By rating
Great experience with Allison and the onboard process. The Okendo team is very committed to making the app work for you. The integrations are great too, there's a lot to leverage with Okendo.
Super happy that we made the switch from Yotpo to Okendo. Scott and the team there made the migration super simple. We got everything up and running in less than a week. So far, we're getting more reviews and more UGC. Okendo is a superior product.
We switched from Yotpo and so far the experience has been great. The reviews just look so much better on our Shop store, and the support has been terrific. Highly recommend.
In particular, I want to thank Laura Gomez for the tremendous amount of help she gave to get our survey started. Great service deserves to be recognized, and so do the people that deliver it.
This review app is awesome. It's very customizable and their team is super responsive... I can't say enough good things about Allison!! Very happy :)
The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me
Love their customer success team - one of the best in the game. Working with them helped us understand how we could use reviews as an extension of our brand, not just a request for information!
Really pleased so far, happy with how my customers are utilizing the app. Allison in support is a standout all star!
Great product with amazing customer support! Allison was super responsive in helping us implement Okendo for our shop!
We use Okendo on both of our ecommerce sites and they are incredibly easy to use and implement everything that we want. The account manager is also fantastic with a quick response time and has assisted me with all queries.
We started using Okendo 2 months ago. Our experience to date has been very positive. They provided excellent support during the implementation. Our side of the equation was relatively easy and done quickly then Okendo took care of the mechanics.
They have provided excellent support throughout. Very timely and they have been happy to make whatever tweaks we requested to get the the reviews UX to where we wanted it.
Definitely recommend Okendo as a reviews platform.