Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Okendo is an incredible tool for capturing and responding to customer reviews, plus answering customer questions. I feel so much more connected to the customer because of this app, and I highly recommend it to all businesses looking to build a community around their brand.
So happy with this product! I had been using Yotpo with other clients prior and had so many design issues and when I started my own brand I wanted something much more seamless and integrated with the design of our site. I had heard good things about Okendo and gave them a shot and wow, I'm thrilled I did! Customer support is also fantastic. 100% would recommend.
Okendo has been simple to use and great for conversions on our store. Easy to use and looks really high end - Scott was great and helped customise it all for us. Highly recommend!
Team is awesome and fixed my issue within a day! I had trouble implementing reviews with a custom theme and within a day they implemented this into my store!
Speedy and Friendly Onboarding. Looking forward to working with Okendo for a long time to come. The widget looks great on our site :)
The app has a great support team and comfortable interface! It is really easy to work with the platform
Okendo came recommended by our dev partner, and it has proven to be a significant upgrade over our previous product review platform. It also allows us the ability to syndicate our reviews to our retail partner sites and 3rd party marketplaces. Their support team is also very helpful.
Really great onboarding experience. Our Okendo Customer Success Manager was very helpful in every step of the process.
Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!
The onboarding process was smooth and efficient with Okendo's team. Margaux was such a pleasure to work, she answered every question in a timely manner and ensured our account was set up to best fit our needs. We are seeing great results within the first week of launching and are excited to see continued success.