Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

September 21, 2022

Shiela has been extremely helpful in helping set up the Okendo integration with our site. She has been extremely responsive (even at odd hours) and very patient with all the requests I had for her. Her team never seized to amaze me as they made sure to address every concern I had and make our Okendo experience amazing! Highly recommend this app, not only for its functionality but also for its caring team.

JK Boots
United States
4 months using the app
May 28, 2022

100% recommend Okendo if you are looking for a reviews platform. Does everything we wanted and the set up was a breeze. The support service and onboarding was A+ as well

Adornmonde
United States
4 months using the app
June 15, 2018

Best Review App on Shopify! I have used the most expensive review app and free ones. Okendo is the best platform to use. You have all the features and more to have a properly functioning review system at a fraction of the cost of competition. I recommend Okendo to anyone with a shopify store.

Divinityla
United States
4 months using the app
April 19, 2022

L'application est très bien faite, facile à prendre en mains et possède tout les outils nécessaires. Le staff est également très réactif et à sût répondre à toute mes demande. Conclusion après avoir essayer la majorité des applications de review: je recommande okendo.

SnuggleFR
Netherlands
4 months using the app
May 23, 2022

After integrating the Okendo app on our Shopify store and launching their review solicitation, we immediately saw an increase in our product reviews with 50%+ open rates and 15%+ click through rates. The team is absolutely amazing to work with and made sure to customize the platform to our needs in collaboration with the rest of our tech stack. We’ve not only added the Okendo app, we’ve gained a partnership with their team and look forward to growing our business with their ongoing support.

Wild Planet Foods
United States
4 months using the app
November 15, 2020

Great app that does what it advertises very well. Amazing service from Scott Goodman who's been super quick with replies and action to any question I have put forward.

Hydra
Australia
4 months using the app
August 15, 2022

The customer service is helpful and friendly. They are patiently assist me to solve my problem. Although I have delay in replying them as in busy, they still reply in a good manner.

snugp.com
Malaysia
4 months using the app
September 22, 2020

Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.

KraveBeauty
United States
4 months using the app
Edited July 26, 2021

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

fitgenix™
France
4 months using the app
December 21, 2022

We worked with Tyler Iannantuono throughout our onboarding service, and It was truly the best experience we could have asked for. He made the onboarding process so much easier and made our transition to Okendo seamless. He was very helpful and answered all our questions, ensuring we felt good about this new platform. We are extremely happy with the outcome of this implementation and will continue to be using the platform.

Fempower Beauty
United States
4 months using the app