Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone to figure out how to address them stinks.
Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.
Okendo is great. We love the attributes to help our help our users find the perfect product. We also love the email sequencing.
We have been so impressed with Okendo! From their easy on-boarding process, to their customer support and intuitive and easy to use platform, our experience has been nothing but positive. I have no doubt that their platform will continue to drive revenue for our business and promote confidence in our products prior to making a purchase. Thank you Okendo!
So far, so good - reviews look great, integrations work well, and the Okendo team have been super helpful and available even considering time differences. Also very helpful with importing reviews from another platform.
Brilliant service - Okendo has really helped our brand with conversion. As a lingerie brand in an online space, sizing can be difficult if you're unsure about purchasing from a new brand, but the honesty from our existing customers has been great at helping new people with their browsing experience. We had a super positive experience with our account manager, Carly, too. She made sure our widget was customised to blend in seamlessly with our site and also helped with tutorials via video calls after the installation, so we could get the app up and running quickly! Thank you Okendo!
Okendo is great! We love it as a tool for our professionals to share feedback and techniques on product use. It is a huge asset to our digital experience.
Amazing technology, so easy to use and customer service from the Okendo staff is very impressive. Definitely worth the money
Okendo is the best review collection app on the Shopify app store. Not only is it priced extremely fairly but the backend is so aesthetic and easy to use. Everything is so customizable and their support team is amazing. They reply very quickly and have solved every problem we have run into. Highly recommend!
moved from Yotpo to Okendo and dont regret it. fantastic app. much more features and easy to use. Support was very helpfully in the transition.