Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,037)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

August 12, 2024

Absolutely love Okendo - easy to use and super effective. Referral system is great! Most importantly, customer service has been perfect.

Mirror Skin
United States
5 months using the app
August 13, 2024

The best review platform for Shopify without question. What sets Okendo apart, other than the mega amounts of functinality and personalisation even on the lowestplan, is its support.
We installed for our site and Josh was an absolute legend and helped get Okendo up and running with a number of personalisations.
Great service & great app....thank you

eyeam
United Kingdom
2 months using the app
August 13, 2024

Laura was great to work with and helped us optimize our use of Okendo! Thank you, Laura!

Só Dança USA
United States
Over 2 years using the app
November 5, 2024

Very great! The Okendo support team help me solve the problem immediately.

OLEADA Official
Hong Kong SAR
7 months using the app
August 2, 2024

Great custom assistance from Giovanni at support. The app works well for us and integrates well with our tech stack. Thank you team OKENDO. Would highly recommend.

Made For Life Organics
United Kingdom
11 months using the app
July 30, 2024

Paulo from Okendo was fantastic - he gave a fast response and answered our query with great customer service. We had a query regarding the use of coupons as review rewards. When I tried the test review, we received 5 emails after reviewing each product. Paulo confirmed that orders are produced per order, not per product reviewed. We're very excited to launch our business with Okendo as our trusted review partner and are very impressed with their integration with Google Shopping, which I can't find offered with many other Shopify integrations on the app store. We feel this will be a great asset to our marketing campaigns and look forward to receiving customer feedback through reviews on our own website!

The Helpful Pet Shop
United Kingdom
17 days using the app
August 12, 2024

Overall a great platform and tool for reviews!

TUMERI
United States
Almost 2 years using the app
August 20, 2024

Okendo has been a great platform for us, team is very attentive and helpful.

Infiniwell
United States
Almost 3 years using the app
September 3, 2024

Great app with all the functions and very easy to set up. Fast and helpful support!

LYNDEN - Premium E-Zigaretten
Germany
4 months using the app
October 23, 2024

I had great support by the Okendo team when struggling to manually import reviews. They went above and beyond, helping me! Thank you

Neck's best thing
New Zealand
30 days using the app