Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

October 28, 2024

We switched to Okendo to manage customer reviews a few months ago and have already noticed positive impact in the volume of reviews in addition to ease of managing reviews. Their tools and team are excellent and provide thoughtful insights for optimizing the experience for their customers and our customers. Thanks, Okendo!

needed.
United States
7 months using the app
October 21, 2024

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.

After9
Canada
Almost 2 years using the app
November 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
United States
About 3 years using the app
November 14, 2024

The customer support team, specifically Juan, was quick to respond and resolve our issue.

VITALITY
Canada
About 3 years using the app
December 19, 2024

Juan was very helpful - we are very happy with Okendo

Vandy Crisps
United States
5 months using the app
October 31, 2024

Awesome support. Helped me out with a problem I spent hours on to sort out. Made my day!

Lek och Lär
Sweden
3 months using the app
November 6, 2024

The Okendo team has been excellent, very informative and supportive as we introduce new revenue-generating tools into our business and helping troubleshoot issues as they arise. Responses have been quick and informative.

Bells of Steel Canada
Canada
5 months using the app
October 30, 2024

Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.

House of Balance
United States
11 months using the app
October 31, 2024

Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive

Chillhouse
United States
Over 1 year using the app
October 23, 2024

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.

Highly recommend.

Endless Luxe
United States
About 1 year using the app