Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
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Awesome support. Helped me out with a problem I spent hours on to sort out. Made my day!
Juan was very helpful - we are very happy with Okendo
The Okendo team has been excellent, very informative and supportive as we introduce new revenue-generating tools into our business and helping troubleshoot issues as they arise. Responses have been quick and informative.
Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.
Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.
Highly recommend.
Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive
Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.
She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!
Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)
This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!
Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!