Okendo: Reviews & Loyalty

We looked a ton of review apps to help us accomplish our goal of increasing recent reviews through our internal site and google marketplace. Okendo offered a unique integration that helped us customize our widget to our specs and included attributes that our customers find very insightful. Not to mention, their support has been amazing. Our onboarding manager Allison was there with us every step of the way - quick and responsive to all of our needs. We switched over from Yotpo and have been very happy so far with the support and software. For a similar price point, I think you get way more features and bang for your buck with Okendo.

Okendo is certainly worth the investment! After being on the fence and researching other review platforms and trying the free route, Okendo just made sense. Starting out, I hadn't known much about Okendo, however after scheduling a meeting and speaking with Mor, we were on our way to setting up a trial under the power plan. It was well worth it as Margaux, our dedicated success manager had us up and running in no time! She was able to set and create a custom look and feel for our site along with integrating review request emails with our other email service. If there were any issues at all or any fixes needed to be done, Margaux made sure that it happened and quickly. Once we were ready to launch, Margaux was able to send out an email review request campaign to our previous customers. I cannot tell you how shocked we were when we had at least 7 reviews within the first hour of the initial emails that were sent out. We have truly appreciated working with Okendo and have just renewed today. Thank you very much Mor and Margaux!

Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!

I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end.

If only everything else was this simple in eCommerce!

Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.

Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend

With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!

Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers