Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Matt and the team are great, super helpful and responsive. I'm so glad there is a cost-effective solution that's even better than other conventional review based apps.
Okendo works really well in our website. We use a headless Shopify setup and everything is smooth. The display is fully customizable, the dev team that is here to help us out are extremely efficient and the support has proved a really enjoyable reactivity. We used to use stamped.io, there is absolutely no comparison.
Great customer service. App works well, my customers leave great reviews and I love seeing their photos. Okendo has helped improved our online conversion rate!
We recently transitioned from Yotpo and have really enjoyed working with Okendo - the customer service is excellent and it has great features that are easy to implement! We'd really like to see more customization options for the email sends, but otherwise a really great tool!
We are collecting valuable feedback with our customers through the Okendo reviews app. The layout is perfect and we love the ability to publicly reply to reviews and questions. We cannot wait to be able to filter by user attributes.
This app is great, the Okendo team did a great job helping us customize our front end and set up review request flows. It is proving a great conversion booster and customer engagement tool!
Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.
Okendo is great. We love the attributes to help our help our users find the perfect product. We also love the email sequencing.
We have been so impressed with Okendo! From their easy on-boarding process, to their customer support and intuitive and easy to use platform, our experience has been nothing but positive. I have no doubt that their platform will continue to drive revenue for our business and promote confidence in our products prior to making a purchase. Thank you Okendo!
So far, so good - reviews look great, integrations work well, and the Okendo team have been super helpful and available even considering time differences. Also very helpful with importing reviews from another platform.