Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

November 10, 2020

Scott and the team were brilliant in getting us up and running. And Okendo is now seamlessly powering and capturing UGC for us. Great job, great app!

TWØBAYS Brewing Co
Australia
3 months using the app
November 3, 2021

This app has been so good for the social proof of our business! We started using another review app but switched to Okendo and it has been so much better! Way more functionality and we get more reviews than we did with the previous app. I have been working with Shiela on integrating some of the app features and she was amazing to work with! Can't thank you enough!

Billie Jo
Australia
3 months using the app
February 21, 2022

Love the app, compared to other platforms a way more straightforward pricing model, does all the tricks and the support team is amazing.

Guud Woman
Belgium
3 months using the app
Edited June 5, 2024

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Serene Luminaire
Philippines
2 months using the app
June 14, 2021

Migrated from Yopto over to Okendo. Onboarding was seamless and customer support has been amazing. It's been a really great move for us. Thank you, Okendo!

A Pup Above
United States
3 months using the app
November 29, 2022

so far so good. customer service is very responsive. so far no issues will continue to monitor going forward.

iota
United States
3 months using the app
November 10, 2020

This app helps share customer feedback in a clear and concise manner which is great! Easy to use, and with daily email activity updates, it's an easy win! We are really enjoying having the Okendo App on our Shopify site!

Burchgrove Home
Australia
3 months using the app
July 23, 2020

I cannot recommend Okendo enough. The platform is easy to integrate, the support team are amazing and have worked with us to get our design on point. Within days we have been receiving so many great product reviews, it's so exciting. Quick, easy, amazing support and a solid platform!

Kent Brushes
United Kingdom
3 months using the app
May 24, 2021

Our customer success manager from Okendo was amazing at onboarding our brand onto their platform. We felt prioritized and taken care of. Also the integration of Klaviyo and Okendo was seamless. Thank you Okendo!

Stoggles, Inc.
United States
3 months using the app
July 11, 2022

Great onboarding team, awesome customer support, easy installation, in just a week we have seen a significant increase in reviews being left!

DERMAFLASH
United States
3 months using the app