Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and conversion rates through effective review management. Key features include customizable review request emails, multimedia reviews, and detailed analytics, with seamless integration into platforms like Klaviyo and Google Shopping. The user-friendly interface and customization options make it accessible for those with limited technical skills. Merchants also praise the responsive customer support team for their quick and effective assistance, ensuring smooth onboarding and ongoing support.

March 18, 2022

Vanessa was quick and prompt to answer all my questions. She also followed up to see if I needed more help with my store. Highly recommended.

TAPERSTYLE
Singapore
30 days using the app
October 22, 2021

We just moved over from Yotpo and could not be happier. The switch was easy, Okendo did all of the work, and we are saving tons of money. Not to mention, the client service was amazing. Thanks, Rebecca.

LOOK OPTIC
United States
29 days using the app
June 23, 2021

This app is great! particularly the simplistic design of the widgets. The customer support has been very helpful in executing certain requests such as adding widgets and personalising them! Most requests are attended to quickly!

Kualesa
Malaysia
29 days using the app
Edited January 3, 2024

This app provides great user experience and is easy to navigate and implement on the site. The customer support is very responsive and always happy to help. Would highly recommend this app.

MUKI
Australia
21 days using the app
January 19, 2021

Okendo has every feature we have been looking for in a review app at the perfect price. They have a great integration with Klaviyo, which was the tipping point for us. Everything about this app has been perfect from the start! I can't say enough good things about the onboarding process as well. Allison helped us with every aspect of our migration from app to app, and even set up the majority of our processes/settings for us. This was one of the most seamless onboarding processes I have ever been apart of.

Natural Dog Company
United States
28 days using the app
May 12, 2021

The Okendo review app is working very well for us so far. The Okendo team were brilliant helping us get set up and training us how to use the app. The team are excellent at supporting our needs and answering our questions.

MyHenry Australia
Australia
28 days using the app
September 2, 2021

We just installed Okendo and the service and support in setting it up has been amazing! We are already seeing reviews roll in.

Van Der Hout Jewelry
Canada
28 days using the app
December 2, 2022

We could not be more pleased after choosing Okendo as our product review app. It's feature-rich, customizable, and has the best-in-class support (you won't get the support they give anywhere else). I highly recommend Okendo to anyone. The experience with the app and support is outstanding.

Select Beauty
Norway
28 days using the app
March 14, 2022

The team at Okendo helped us migrate from another platform with ease. Scott and Vanessa were very helpful throughout the process. Just a bunch of good people! Highly recommended. -C

Seadon
United States
28 days using the app
May 10, 2022

The app is very customizable which made it easy to fit within our Shopify theme. Integration with our email client was also fairly straightforward. Matt gave a great demo and followed-up as I was onboarding and setting up the app. Any questions or issues were quickly and effectively addressed by Matt and Josh (of Customer Support). Really happy with Okendo so far!

Daybird
United States
28 days using the app