Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

April 22, 2023

A very complete system for review capture and placement on our site. Beautiful and well-designed widgets allow the reviews to populate wherever you would like them- and in so many different configurations. Super helpful in creating UGC and brand appeal on our site.
The onboarding team is top-notch! They were just great. Thank you.

General Knot & Co.
United States
2 months using the app
February 16, 2022

The set up and onboarding experience was seamless, Norma provided fantastic support and was responsive to any queries that came up. We have recently launch and chose Okendo due to the integrations with our tech stack and ability to highlight the authenticity and quality of our product via verified buyer reviews as we grow our brand.

Drool by Dr. Chris Brown
Australia
2 months using the app
July 23, 2021

I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!

Integrity Botanicals
United States
2 months using the app
August 5, 2022

So far so good.
Tee app works well.
The interface is very user friendly.
And support are very helpful and responsive.

P448®
Italy
2 months using the app
July 13, 2022

This is the second company where I have migrated from another provider to Okendo. Again, the onboarding experience was seamless. They have exceptional customer migration support and service.

Made In Nature
United States
2 months using the app
July 21, 2021

I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.

rootberry
United States
2 months using the app
January 13, 2023

Josh was really helpful when I used the chat service to ask a quick question about blocking products. He sent me a how to guide and it took me seconds to sort out the issed. Thanks Josh!

Manchester Museum
United Kingdom
2 months using the app
November 5, 2020

This is our first time using a Reviews App and we couldn't be more pleased with the onboarding experience and results thus far! Allison was amazing to work with and was super knowledgeable and informative, and continued to follow up with us to see if we needed any assistance. Would definitely recommend Okendo!!!

PQ Swim (PilyQ)
United States
2 months using the app
November 8, 2018

Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.

Diamond Art Club
United States
2 months using the app
June 7, 2021

Love the integration with Postscript and Klaviyo. Being able to A/B test and use metrics on our own platforms is a huge plus over other alternatives. We're also stoked that through Okendo we discovered Rise.Ai for loyalty!

Firefly Chocolate
United States
2 months using the app