Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

February 10, 2023

Super rapide ! Disponibles. Okendo fait le set up pour vous. Bon vu le prix c'est bien, mais l'équipe est vraiment à l'écoute. Je recommande vivement !

AJY
France
24 days using the app
Edited August 18, 2020

We were referred to this app when looking to increase our brand trust. After an onboarding call we were quickly set up and live on Okendo. We were working with installing a couple of integrated apps at the same time, and Scott at Okendo was an absolute pleasure to work with and assisted in making sure our Okendo installation and integration with the other apps was a breeze. The reviews quickly flowed in across our 5 ecommerce stores. Highly recommend.

Triumph & Disaster
New Zealand
About 2 years using the app
Edited January 19, 2021

The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!

disco
United States
About 2 years using the app
January 14, 2022

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Supermush
United States
24 days using the app
May 18, 2022

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

B Ā M B A S W I M Australia
Australia
24 days using the app
September 25, 2018

Absolutely nothing but great things to say about these guys! The Review app itself excellent and easy to configure once installed. I was using another review service and Matt handled all of the migration and initial setup. They had everything up, running, and customized for me in a few days. Not to mention, they literally have the best customer service and support team I've ever come across. 100% without a doubt worth giving these guys a try!!

BOHEMIAN BROTHERS GROOMING
United States
About 2 years using the app
January 6, 2021

Super easy to use and looks great on our site. The Okendo Team set everything up for us including our Klaviyo integration! Allison is awesome :) Thank you, Okendo!

MatchaBar
United States
About 2 years using the app
February 18, 2021

Okendo is extremely easy to use and helped us share all of the great things our customers were saying about our products. We immediately saw an impact once others started to share and we published to our site. The onboarding experience was flawless - Allison was so knowledgeable, friendly, and forward thinking in providing solutions that were a custom fit for our business (no extra charge!) If you are considering Okendo - do it!

Hugh & Grace
United States
About 2 years using the app
March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Daily Label
Australia
23 days using the app
April 8, 2020

We were a Yotpo client many moons ago and moving to Okendo was not only strategic but beneficial for our business and the way our customers review our products. Being an international brand with many different language requirements has meant that we've had the full support from Okendo to localise our offerings and services and the entire team have been in complete synergy with us since day dot. Could not recommend Scott and his team enough ⎯their ongoing support has been second to none!

MAISON de SABRÉ
Australia
About 2 years using the app