Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,043)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 7, 2021

The onboarding experience and implementation was very easy and the Okendo team was there every step of way always being very helpful and answering any questions I had. The interface if very user friendly and the support has been very responsive and helpful!

Good Karma Foods
United States
About 2 months using the app
May 23, 2021

Super good on boarding experience and customer support. Very willing to help. Quick turn around times. They manage my whole transition from another reviews app. Easy to use interface.

My Healthy WOE
United States
About 2 months using the app
January 3, 2022

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

Pillow Guy
United States
About 2 months using the app
January 3, 2022

Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.

Jungle Culture
United Kingdom
About 2 months using the app
April 2, 2021

Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)

Feel Goods
United States
About 2 months using the app
January 3, 2021

Very helpful team! We migrated the review plugin from another platform which cost 3X more but the support team is way less responsive! Great experience with Okendo.

Pacsafe
United States
About 2 months using the app
September 14, 2023

Obsessed with this app and the support team! So quick to respond, super duper helpful. I've used a bajillion and Okendo is my absolute favourite Shopify app for all things retention. Five million stars!

mini mioche
Canada
About 2 months using the app
January 29, 2021

Working with Okendo has been a breath of fresh air! From our initial meeting with Mor, to our launch with our success manager Margaux, the entire experience with the Okendo team has been wonderful. Margaux took the time to answer our many questions, assist with setting up our email flows and helped customize our widget to perfectly match our brand. The app was easy to implement on our site, the dashboard UX is very user friendly, the support team is quick to respond and the transition from our other provider has been seamless. Thank you Okendo team!

Kabrita USA
United States
About 2 months using the app
October 14, 2021

I am really impressed with the app as well as the level of support we have received from the Okendo team. Seamless setup and high level response from all involved!

Measure & Made
United States
About 2 months using the app
May 19, 2021

We recently switched from another app and the process was seamless. The Okendo team couldn't have done more to go out of their way to make the transition smooth and painless. We were up and running in about a week, and in the first 10 days, we have increased the number of reviews on our platform 5x. The capabilities of Okendo are truly first class and we are absolutely rocking now. I love the integration with Klaviyo and how we now have replicated Amazon style reviews and ratings. Best decision we've made this year!

Aloha
United States
About 2 months using the app