Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

May 4, 2021

We've had a great experience with Okendo so far. The price is really approachable for a team wanting to get into the review world. The features provided are what would be expected in a good entry level review platform but will satisfy the needs of both small and larger businesses. The team has been incredibly responsive on setting up and migrating reviews and is open to requests for improvements and enhancements. Looking forward to watching Okendo grow over the coming years!

Nugget
United States
2 months using the app
September 25, 2023

A great conversion rate game changer and these guys know what they're doing! We had a good trial and then signed up and stayed one. We received a lot of help and are still learning about all the things we can do using their services. Customers are also happy to interact using Okendo giving us valuable feedback and earning loyalty from us.

MY MUM MADE IT
Australia
2 months using the app
September 28, 2022

Great customer service. They installed the app for us and answered all questions we had. Very timely manner too

club.
United States
2 months using the app
October 18, 2022

I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!

Ducati Sydney
Australia
2 months using the app
Edited June 3, 2021

We upgraded to the Power plan to be able to have all of our reviews customized with our website and it was one of the best decisions! Amanda and the team have been so responsive and incredibly helpful throughout the entire process. Okendo is very easy to use and would definitely recommend!!

Nori Press
United States
2 months using the app
May 18, 2022

Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.

Dr. Brandt Skincare
United States
2 months using the app
June 8, 2022

Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.

Skout's Honor
United States
2 months using the app
October 20, 2020

We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!

Whimsy + Wellness
United States
2 months using the app
October 20, 2020

Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.

max-bone
United States
2 months using the app
February 8, 2023

Best app ever !
Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!

S'loift Allgäu Gin
Germany
2 months using the app