Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Great customer service. They installed the app for us and answered all questions we had. Very timely manner too
Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.
I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!
We upgraded to the Power plan to be able to have all of our reviews customized with our website and it was one of the best decisions! Amanda and the team have been so responsive and incredibly helpful throughout the entire process. Okendo is very easy to use and would definitely recommend!!
Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.
Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.
We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!
Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.
Best app ever !
Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!
This app really makes it easy to collect reviews from customers. They also provide great customer service which is a big plus!