Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,072)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

June 17, 2020

We've been using Okendo for just over a month now and seen a great uplift in reviews being left on the site. The team has been really helpful in setting everything up and matched the design to our site perfectly. Highly recommend.

Passenger Clothing
United Kingdom
About 2 months using the app
January 6, 2021

Very happy so far with this app. The dashboard is very easy to use and the shopify integration has been seamless. I worked with Margaux to set up the program and she went above and beyond to help integrate and launch this program. High recommend.

Feiyue
United States
About 2 months using the app
July 14, 2021

Great App! The onboarding is quick and easy and the value VS other apps is just so much better. Highly recommend.

Alaskan Seafood Guys
United States
About 2 months using the app
December 9, 2022

We are very satisfied with Okendo and its staff. I have tried a few review Apps and in my opinion, Okendo has by far the best User Experience as well as excellent design.
The pricing is also very good compared to other Apps that only offer review displays on the SERP for < 100 €.

Korelu
Germany
About 2 months using the app
February 7, 2023

I really like the Okendo application. The support is very responsive and not at all hesitant to help us. It's really great to feel listened to and accompanied. Moreover, the application is really easy to use. I recommend it without hesitation.

Heaboxy
France
About 2 months using the app
October 17, 2022

Great app, fantastic onboarding. I switched from another reviews platform and this one is way easier to use, customize, and manage. Highly recommended!

MANSSION
United States
About 2 months using the app
Edited October 2, 2018

We used to use YotPo for our reviews. In my opinion, Okendo offers better value for money and more built-in features for the price compared to YotPo or any of their nearest competitors. Matt and his team are extremely responsive to all of our requests. The thing I love the most about this team is their work ethic. They are hungry for a bigger chunk of this market space and are extremely eager to bring the best service to you to earn your business. That is something I think most of us in here can probably identify with, one small business owner to another.

CysterWigs.com
United States
Almost 4 years using the app
December 3, 2020

From the beginning the support from Scott and Norma have been outstanding and a great introduction to the app. Easy to set up, I like the additional functionality of the attributes for reviews and the rewards for leaving reviews. Be good if we could change the priority of the rewards. Soon as I set it up reviews started coming in so big thumbs up.

Simple Beautiful Things
Australia
About 1 month using the app
May 16, 2023

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Osi Oils
United States
About 1 month using the app
January 5, 2021

The guys from Okendo have been very helpful! Excellent customer service. Highly recommended! Easy to use and user friendly platform.

AMF Magnetics
Australia
About 1 month using the app