Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

August 17, 2021

Great support and help from Okendo to get the software installed and troubleshoot any issues. It has already helped us increase the number of reviews we have.

Coast Health
United States
27 days using the app
December 12, 2022

The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.

Willem Powerfish
Australia
27 days using the app
October 17, 2022

Very friendly onboarding experience and the process of getting started was very streamlined, easy and well thought out. Okendo is a dream! Its ease of use and user friendly customisation is parallel to none, love how easily it can be integrated to the look of the website and our brand image.

We Are Feel Good Australia Pty Ltd
Australia
26 days using the app
June 24, 2022

I was having a hard time installing and embedding the widget, their chat support was prompt and fixed the issue

EveSilk
New Zealand
26 days using the app
March 22, 2021

Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!

Cooking Gift Set Co.
United States
26 days using the app
February 22, 2022

Very happy with Okendos service and onboarding team. The functionality looks great on the site and I'm getting more reviews each day :)

Daily Orders
Australia
26 days using the app
November 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

JOYO
Hong Kong SAR
25 days using the app
June 11, 2020

Amazing reviews app. The UI is way better then competitors, and we are getting more reviews with more UGC since we switched to Okendo. Also, the pricing is way better for scaling then what we used before. Also, the support team is amazing, and the set up was super easy. If you aren't using Okendo yet, it is a no brainer, get it.

FreshCap Mushrooms
Canada
25 days using the app
February 10, 2023

Super rapide ! Disponibles. Okendo fait le set up pour vous. Bon vu le prix c'est bien, mais l'équipe est vraiment à l'écoute. Je recommande vivement !

AJY
France
24 days using the app
January 14, 2022

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Supermush
United States
24 days using the app