Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

January 29, 2021

Working with Okendo has been a breath of fresh air! From our initial meeting with Mor, to our launch with our success manager Margaux, the entire experience with the Okendo team has been wonderful. Margaux took the time to answer our many questions, assist with setting up our email flows and helped customize our widget to perfectly match our brand. The app was easy to implement on our site, the dashboard UX is very user friendly, the support team is quick to respond and the transition from our other provider has been seamless. Thank you Okendo team!

Kabrita USA
United States
About 2 months using the app
October 14, 2021

I am really impressed with the app as well as the level of support we have received from the Okendo team. Seamless setup and high level response from all involved!

Measure & Made
United States
About 2 months using the app
Edited December 20, 2024

I've been using Okendo since 2020. Recently, I wanted to use their Loyalty program, but my current plan went from $119 to $300.

It's unnecessarily expensive. I don't recommend it.

AGOZTECH
United States
About 4 years using the app
May 19, 2021

We recently switched from another app and the process was seamless. The Okendo team couldn't have done more to go out of their way to make the transition smooth and painless. We were up and running in about a week, and in the first 10 days, we have increased the number of reviews on our platform 5x. The capabilities of Okendo are truly first class and we are absolutely rocking now. I love the integration with Klaviyo and how we now have replicated Amazon style reviews and ratings. Best decision we've made this year!

Aloha
United States
About 2 months using the app
June 8, 2023

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

Love, Georgie
United States
About 2 months using the app
August 9, 2022

Fantastic team at Okendo, wonderful on boarding experience. It would be great if they could add functionality for grouped questions like reviews. Overall we are very satisfied.

Reid Cycles
Australia
About 2 months using the app
December 12, 2022

Really good experience so far! Excited to keep working together. the onboarding process was fast and smooth and hands on.

Cheeky
United States
About 2 months using the app
June 17, 2020

We've been using Okendo for just over a month now and seen a great uplift in reviews being left on the site. The team has been really helpful in setting everything up and matched the design to our site perfectly. Highly recommend.

Passenger Clothing
United Kingdom
About 2 months using the app
January 6, 2021

Very happy so far with this app. The dashboard is very easy to use and the shopify integration has been seamless. I worked with Margaux to set up the program and she went above and beyond to help integrate and launch this program. High recommend.

Feiyue
United States
About 2 months using the app
July 14, 2021

Great App! The onboarding is quick and easy and the value VS other apps is just so much better. Highly recommend.

Alaskan Seafood Guys
United States
About 2 months using the app