Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

October 31, 2024

Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive

Chillhouse
United States
Over 1 year using the app
October 23, 2024

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.

Highly recommend.

Endless Luxe
United States
About 1 year using the app
February 12, 2025

Great support. Paulo fixed my issue for me easily and fast!

Annie Rose
Australia
2 days using the app
November 19, 2024

This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!

Divinus Furniture
Canada
4 days using the app
January 27, 2025

Ich war eine der frühen Kund:innen von Okendo – die App war damals noch ganz neu auf dem Markt, genauso wie meine eigene Marke. Für uns war es von Anfang an entscheidend, Bewertungen für unsere Produkte zu sammeln, um Vertrauen aufzubauen und Fahrt aufzunehmen. Okendo war dafür der perfekte Partner.

Bis heute bin ich durchgehend zufrieden mit der App. Kürzlich hatte ich ein Support-Gespräch mit ...

Five Skincare
Switzerland
Over 7 years using the app
November 25, 2024

The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.

HelloCues
United States
About 2 months using the app
October 31, 2024

Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)

Lippy Links
Australia
3 months using the app
September 30, 2024

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.

She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, ...

Skout Organic
United States
Almost 2 years using the app
November 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Ciao Pappy
United States
4 days using the app
October 17, 2024

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

IN BED Store
Australia
About 4 years using the app