Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,037)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

October 23, 2024

I had great support by the Okendo team when struggling to manually import reviews. They went above and beyond, helping me! Thank you

Neck's best thing
New Zealand
30 days using the app
November 11, 2024

Fast and practical support, helped me in less than 15 minutes to solve my problem

tuyobr
Brazil
11 days using the app
July 30, 2024

Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.

Nordic Wave Inc.
United States
10 months using the app
September 11, 2024

I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed.

The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!

We The Earth
Australia
8 days using the app
July 29, 2024

Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon

Nipskin
Colombia
Over 1 year using the app
September 23, 2024

Great app awesome customer support always available and pretty quick

9PM Love
France
12 days using the app
October 8, 2024

I had an issue for connecting okendo with pagefly and Josh of the okendo support helped me to fix the issue, thank you very much Josh !

Kiddoodler
France
15 days using the app
August 16, 2024

Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!

Posy
Australia
14 days using the app
November 4, 2024

Una atención increíble con Laura Gomez, me ha ayudado a resolver muchas dudas, me ha propuesto nuevas automatizaciones para poder incrementar el número de reviews, y ha sido una call muy agradable.

facegloss
Spain
About 1 year using the app
July 11, 2024

loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!

&Collar
United States
Almost 3 years using the app