Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

December 19, 2024

OKENDO's support is truly outstanding. I'm so grateful for resolving every potentially troublesome aspect. I am receiving tremendous help, and the website looks more professional now. I look forward to continued assistance in the future. Thank you very much. ✨

OKENDO 의 지원은 정말 훌륭합니다. 번거로울 수 있는 부분도 모두 해결해 줘서 너무나 감사해요. 정말 많은 도움을 받고 있습니다. 홈페이지가 더욱 프로페셔널하게 보입니다. 앞으로도 많은 도움 부탁합니다.

auvnua
South Korea
4 days using the app
October 31, 2024

Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)

Lippy Links
Australia
3 months using the app
November 19, 2024

This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!

Divinus Furniture
Canada
4 days using the app
November 25, 2024

The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.

HelloCues
United States
About 2 months using the app
September 30, 2024

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.

She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!

Skout Organic
United States
Almost 2 years using the app
November 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Ciao Pappy
United States
4 days using the app
October 17, 2024

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

IN BED Store
Australia
About 4 years using the app
February 12, 2025

Great support. Paulo fixed my issue for me easily and fast!

Annie Rose
Australia
2 days using the app
January 27, 2025

Ich war eine der frühen Kund:innen von Okendo – die App war damals noch ganz neu auf dem Markt, genauso wie meine eigene Marke. Für uns war es von Anfang an entscheidend, Bewertungen für unsere Produkte zu sammeln, um Vertrauen aufzubauen und Fahrt aufzunehmen. Okendo war dafür der perfekte Partner.

Bis heute bin ich durchgehend zufrieden mit der App. Kürzlich hatte ich ein Support-Gespräch mit Laura, die mir ein paar sehr hilfreiche Einstellungen gezeigt hat – der Service ist wirklich erstklassig.

Wir nutzen aktuell nur die Bewertungsfunktion und sind damit sehr zufrieden. Die App und der Support sind top und uneingeschränkt empfehlenswert!

Five Skincare
Switzerland
Over 7 years using the app
October 30, 2024

Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.

I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is also excellent.

PAPERICOT
Australia
11 days using the app