Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

September 6, 2024

Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!

Melk Cafe
Canada
10 months using the app
October 30, 2024

Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.

I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is also excellent.

PAPERICOT
Australia
11 days using the app
September 4, 2024

It's a great app with great customer support. Ask for Amanda as your success manager and you will not regret it. app is really flexible and you can do a lot of things, and integration/syndication with other platforms is a must.

REATHLETE
United States
11 months using the app
August 26, 2024

Excelente servicio al cliente. Juan atendio' todas nuestras dudas y nos ayudo' a revolver todo.

La Fiebre de Viajar
Costa Rica
Over 2 years using the app
September 19, 2024

Josh is great from Okendo, He helped us setup some advanced Klaviyo flows with custom triggers and helped us troubleshoot them when going live. Hes also helped with other settings across the products and is very responsive.

Simply Nootropics
New Zealand
3 months using the app
November 2, 2024

It's very expensive to do the reviews and loyalty features all together. I have installed it for a few weeks and now I'm uninstalling it as I found out I'll have to pay a lot of money that I don't have since I am just starting and I want to boost reviews and loyalty. I found dozens of other apps that give the same value for WAY less. Their price is tremendously unbelievable.

OrganiiLand
United States
9 days using the app
December 13, 2024

Great app with an amazing customer support! :)

FeelRooty
Slovenia
4 days using the app
October 17, 2024

Okendo is the best reviews app! I have tried every referral app in the Shopify app store, and this is my favorite. I have installed it for multiple clients. The referrals are affordable and easy to set up. I love that it integrates with Klaviyo. And the support was kind enough to provide me with a code snippet to customize my fonts and colors.

Get Spicey
United States
13 days using the app
December 19, 2024

OKENDO's support is truly outstanding. I'm so grateful for resolving every potentially troublesome aspect. I am receiving tremendous help, and the website looks more professional now. I look forward to continued assistance in the future. Thank you very much. ✨

OKENDO 의 지원은 정말 훌륭합니다. 번거로울 수 있는 부분도 모두 해결해 줘서 너무나 감사해요. 정말 많은 도움을 받고 있습니다. 홈페이지가 더욱 프로페셔널하게 보입니다. 앞으로도 많은 도움 부탁합니다.

auvnua
South Korea
4 days using the app
November 20, 2024

Perfect. great app and great service.

really appreciate for this app & CS

STYLEMITE SHOP
South Korea
5 days using the app