Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,043)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10
Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.
Excellent support team, they helped me with my issue very quickly while being clear, and the app works pretty well so far
I was struggling to find the right spot for the product page coding and Josh was super helpful and speedy in getting this updated for me.
We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!
Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.
We've had a great experience so far with Okendo! Allison and the team were super helpful getting everything setup for us.
Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.
I'm really happy with this app! The transition from my previous reviews app to this one was very seamless, with the onboarding team transferring all the reviews data for me and setting up the new reviews widget exactly as I wanted. Thank you Scott and the team!
The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.