Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

October 29, 2020

The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!

NomadicaWine
United States
24 days using the app
May 18, 2022

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

B Ā M B A S W I M Australia
Australia
24 days using the app
March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Daily Label
Australia
23 days using the app
November 19, 2020

Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.

Popeye's Suppléments
Canada
23 days using the app
May 12, 2023

Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.

SAINT ART
United States
22 days using the app
November 20, 2020

Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!

Flamingo Estate
United States
22 days using the app
April 11, 2023

Great app, does exactly what is say and it does it well. The support team is great and very helpful as well.

Uproot Clean
United States
22 days using the app
December 16, 2020

Great app for handling everything you need when it comes to reviews. Price vs feature wise it is a better value to anything else out there. The Klaviyo and Google Shopping integrations are exactly what we are looking for.

LEVEL
United States
21 days using the app
August 7, 2023

Support team is amazing. They helped me getting all the features I want dialed in perfectly. So glad I went with Okendo!

We Heart Nutrition®
United States
21 days using the app
August 25, 2022

josh was quick on the reply and fixed my issues within minutes. Definitely recommend okendo and its team to solve your ecommerce problems

Glogirls
Singapore
21 days using the app