Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

December 9, 2022

We are very satisfied with Okendo and its staff. I have tried a few review Apps and in my opinion, Okendo has by far the best User Experience as well as excellent design.
The pricing is also very good compared to other Apps that only offer review displays on the SERP for < 100 €.

Korelu
Germany
About 2 months using the app
February 7, 2023

I really like the Okendo application. The support is very responsive and not at all hesitant to help us. It's really great to feel listened to and accompanied. Moreover, the application is really easy to use. I recommend it without hesitation.

Heaboxy
France
About 2 months using the app
October 17, 2022

Great app, fantastic onboarding. I switched from another reviews platform and this one is way easier to use, customize, and manage. Highly recommended!

MANSSION
United States
About 2 months using the app
December 3, 2020

From the beginning the support from Scott and Norma have been outstanding and a great introduction to the app. Easy to set up, I like the additional functionality of the attributes for reviews and the rewards for leaving reviews. Be good if we could change the priority of the rewards. Soon as I set it up reviews started coming in so big thumbs up.

Simple Beautiful Things
Australia
About 1 month using the app
December 18, 2023

I can't express how much I love Okendo! This app has been a game-changer for my business when it comes to managing customer reviews and feedback. From its user-friendly interface to its powerful features, Okendo has exceeded my expectations in every way. Juan was such a help

First and foremost, the ease of use is unparalleled. I was able to set up my account and start collecting reviews from customers within minutes. The intuitive dashboard makes it a breeze to navigate through all the essential features, and I didn't need any technical expertise to get started.

One of the standout features of Okendo is its customizable review request emails. I can tailor them to match my brand's voice and style, which has significantly improved the response rate from my customers. This level of customization has allowed me to create a more personal connection with my clients, and it's reflected in the quality and authenticity of the reviews I receive.

Okendo's review management tools are also outstanding. The ability to moderate and filter reviews before they go live on my website gives me peace of mind, ensuring that only relevant and appropriate content is displayed to potential customers. Additionally, the integration with popular e-commerce platforms has made it seamless to showcase these reviews on my product pages, which has boosted my conversion rates.

The analytics and insights provided by Okendo are invaluable. I can track the performance of my reviews, monitor customer sentiment, and identify areas for improvement. This data-driven approach has helped me make informed decisions and refine my products and services to meet my customers' needs better.

Moreover, Okendo's customer support is top-notch. Whenever I had questions or needed assistance, their team was responsive and provided excellent guidance. It's clear that they genuinely care about their customers' success.

In summary, Okendo is a fantastic app for anyone looking to elevate their customer review game. It simplifies the review collection process, offers customization options, and provides valuable insights to help businesses thrive. I can't recommend Okendo enough – it's an essential tool in my arsenal for building trust and credibility with my audience. If you want to boost your online presence and customer satisfaction, give Okendo a try; you won't be disappointed!

Moonglow Jewelry
United States
About 1 month using the app
May 16, 2023

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Osi Oils
United States
About 1 month using the app
January 5, 2021

The guys from Okendo have been very helpful! Excellent customer service. Highly recommended! Easy to use and user friendly platform.

AMF Magnetics
Australia
About 1 month using the app
April 3, 2023

An excellent app, easy and straightforward to set up and configure with a great selection of display options. Highly recommended.

INOVA Air Purifiers
Australia
About 1 month using the app
June 22, 2021

I had a great experience using this app for reviews on our newly launched website. It integrates seamlessly with Shopify and is user-friendly and easy to navigate.The onboarding process was excellent and our customer success manager was extremely helpful through every step of the process.

Know Beauty
United States
About 1 month using the app
September 20, 2022

Great App, great onboarding, fast responses by the support team, look and feel very customizable, happy costumers. What else could I ask for. Would install it again!

JACKS beauty line
Germany
About 1 month using the app