Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (993)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

February 22, 2022

Very happy with Okendos service and onboarding team. The functionality looks great on the site and I'm getting more reviews each day :)

Daily Orders
Australia
26 days using the app
November 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

JOYO
Hong Kong SAR
25 days using the app
Edited January 3, 2024

This app provides great user experience and is easy to navigate and implement on the site. The customer support is very responsive and always happy to help. Would highly recommend this app.

MUKI
Australia
21 days using the app
June 11, 2020

Amazing reviews app. The UI is way better then competitors, and we are getting more reviews with more UGC since we switched to Okendo. Also, the pricing is way better for scaling then what we used before. Also, the support team is amazing, and the set up was super easy. If you aren't using Okendo yet, it is a no brainer, get it.

FreshCap Mushrooms
Canada
25 days using the app
February 10, 2023

Super rapide ! Disponibles. Okendo fait le set up pour vous. Bon vu le prix c'est bien, mais l'équipe est vraiment à l'écoute. Je recommande vivement !

AJY
France
24 days using the app
January 14, 2022

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Supermush
United States
24 days using the app
October 29, 2020

The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!

NomadicaWine
United States
24 days using the app
May 18, 2022

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

B Ā M B A S W I M Australia
Australia
24 days using the app
March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Daily Label
Australia
23 days using the app
November 19, 2020

Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.

Popeye's Suppléments
Canada
23 days using the app