Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,072)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

May 19, 2021

We recently switched from another app and the process was seamless. The Okendo team couldn't have done more to go out of their way to make the transition smooth and painless. We were up and running in about a week, and in the first 10 days, we have increased the number of reviews on our platform 5x. The capabilities of Okendo are truly first class and we are absolutely rocking now. I love the integration with Klaviyo and how we now have replicated Amazon style reviews and ratings. Best decision we've made this year!

Aloha
United States
About 2 months using the app
June 8, 2023

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

Love, Georgie
United States
About 2 months using the app
August 9, 2022

Fantastic team at Okendo, wonderful on boarding experience. It would be great if they could add functionality for grouped questions like reviews. Overall we are very satisfied.

Reid Cycles
Australia
About 2 months using the app
December 12, 2022

Really good experience so far! Excited to keep working together. the onboarding process was fast and smooth and hands on.

Cheeky
United States
About 2 months using the app
June 17, 2020

We've been using Okendo for just over a month now and seen a great uplift in reviews being left on the site. The team has been really helpful in setting everything up and matched the design to our site perfectly. Highly recommend.

Passenger Clothing
United Kingdom
About 2 months using the app
January 6, 2021

Very happy so far with this app. The dashboard is very easy to use and the shopify integration has been seamless. I worked with Margaux to set up the program and she went above and beyond to help integrate and launch this program. High recommend.

Feiyue
United States
About 2 months using the app
July 14, 2021

Great App! The onboarding is quick and easy and the value VS other apps is just so much better. Highly recommend.

Alaskan Seafood Guys
United States
About 2 months using the app
December 9, 2022

We are very satisfied with Okendo and its staff. I have tried a few review Apps and in my opinion, Okendo has by far the best User Experience as well as excellent design.
The pricing is also very good compared to other Apps that only offer review displays on the SERP for < 100 €.

Korelu
Germany
About 2 months using the app
February 7, 2023

I really like the Okendo application. The support is very responsive and not at all hesitant to help us. It's really great to feel listened to and accompanied. Moreover, the application is really easy to use. I recommend it without hesitation.

Heaboxy
France
About 2 months using the app
October 17, 2022

Great app, fantastic onboarding. I switched from another reviews platform and this one is way easier to use, customize, and manage. Highly recommended!

MANSSION
United States
About 2 months using the app