Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
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Okendo is really great, we love it! We were able to get it connected to all the other tools we use, everything very easy to set up. Recently they added a new (or revamped?) integration with Klaviyo, which got me very excited. With new features being added – and others improved – plus the excellent customer service and fair price, I totally recommend them. A top-the-bar review system is a must nowadays, and Okendo is our top choice.
Our experience with Okendo and their staff have been fantastic during integration and onboarding. The app works great, and has all the same features as Yotpo for a tiny fraction of the price. Will definitely recommend to my peers
Okendo had such an easy setup and the team was always on top to assist us! The admin is very use to use and with such little learning curve. Highly recommend!
Shiela was absolutely great!! She was quick to respond to my questions. Resolved my requests that I had. Also very nice which I appreciated! She deserves a raise
Probably the best onboarding experience I had had, ever. Nands was amazing at every step and I really felt like I could ask anything and get a response within a few hours, if every app was this useful and every onboarding this smooth my life would be much easier!
Easy to install. Love the format and the tools. So great! Helpful customer service, too. We've had Okendo up for 3 weeks and it's so easy to use!
We had a very smooth transition onto Okendo. Their documentation is clear and the UX of the app is intuitive. Additionally, our Customer Success Manager is approachable and attentive. Their help made the onboarding process a breeze. Highly recommend this app to anyone considering a new reviews platform. We also quite like their Q&A feature!
Vanessa from Okendo has provided the best support I have received with any Shopify app. Not to mention, the app itself is fantastic! The Okendo team were able to help with reviews duplicated between stores, setting up Klaviyo integration and much more. I have noticed a huge increase in customer reviews being submitted since switching from the generic Shopify Review app to Okendo. I highly recommend this app!
The Okendo team is incredibly organized and efficient through the entire process—sales through implementation. In addition to a seamless integration to obtain and post reviews, Okendo also provides the ability to customize attributes to obtain insight into customer preferences—a great asset!
So far, so good. Integration and initial rollout has been smooth, and support has been fast and helpful.