Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

April 21, 2021

This application is top notch! I don't regret having taken okendo to manage my customer reviews. Of all the apps I use, Okendo is the best in terms of customer service, they are great I recommend!

VANINA
France
About 1 month using the app
April 26, 2021

Very helpful onboarding team. Great software and easy to integrate with everything. I like having the review capture working with Klaviyo.

Winged Wellness
United States
About 1 month using the app
November 25, 2020

Excellent App to capture reviews for our website. Integration with Klaviyo and Facebook also great plusses for us. Also their onboarding team is great to work with and will get you all set up as well as provide ongoing support.

Inahsi Naturals
United States
About 1 month using the app
June 29, 2021

Great app, and great support team. Pricing is very affordable compared to other apps that do the exact same thing. Highly recommend. Does exactly what I needed it to do.

Tapestry Girls
United States
About 1 month using the app
May 8, 2023

Angelica and the team at Okendo have been so helpful from the beginning. Responsive to emails, quick to help, I can't fault their service, especially during our transition to a new theme. I'd highly recommend.

Plyroom
Australia
About 1 month using the app
Edited May 14, 2021

This app was very easy to setup and automate with our Klaviyo flows with the helpful guidance of our onboarding manager, Allison, from Okendo. Allison was very quick to respond to our questions and help us out. We are very excited to start using Okendo and watch the raving reviews start to pour in.

Lillie’s Q
United States
About 1 month using the app
June 16, 2022

The best onboarding process I have ever had! Our onboarding CSM Carly Cafferello was on-top of it and made the transition super easy. We got it up and running in no time without running into any major problems. Very very happy!

Madluvv
United States
About 1 month using the app
December 21, 2023

Have been using Okendo across multiple businesses for years. Excellent reviews platform with all of the bells and whistles and fantastic support resources. The real game changer for larger, international businesses is the ability to combine and syndicate your reviews across multiple sites.

Monarch Abode
United States
About 1 month using the app
Edited June 8, 2020

Super application ! Le service client est au top et m'a grandement aidé dans le set-up des différents paramètres de l'app

French Bandit
France
About 1 month using the app
June 28, 2019

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world.

We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

Vitaclean
United States
About 1 month using the app