Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and conversion rates through effective review management. Key features include customizable review request emails, multimedia reviews, and detailed analytics, with seamless integration into platforms like Klaviyo and Google Shopping. The user-friendly interface and customization options make it accessible for those with limited technical skills. Merchants also praise the responsive customer support team for their quick and effective assistance, ensuring smooth onboarding and ongoing support.

March 11, 2021

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Matcha Union
United Kingdom
2 days using the app
February 7, 2022

Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!

Snow Skin Co
Canada
2 days using the app
September 21, 2023

Okendo has provided a really smooth onboarding experience, with an incredible customer support. Quick to answer and lightening fast with tailored fixes for our needs. Had the pleasure of talking with Josh, and he has helped us tremendously with our solution.

The display widget looks stunningly, clean and creates and instant feeling of trust. Best looking display of all the product reviews I have come across!

A future request would be better pricing on the Google Seller and Google product ratings. Klaviyo Review includes Google Product Ratings for a much lower price, so to be competitive it would be great with a similar plan and solution. Just a heads up, because Klaviyo has just begun with there's review solution which for a lot of Klaviyo users offers full compatible with there e-mail marketing, and would be a no-brainer when it's fully optimized. :)

Lydspecialisten
Denmark
1 day using the app
June 28, 2019

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world.

We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

Vitaclean
United States
About 1 month using the app
April 14, 2021

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

Kids Ride Shotgun
New Zealand
1 day using the app
August 10, 2018

This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.

Beckett Simonon
United States
About 1 month using the app
January 18, 2023

We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!

Evolve Skateboards EU
Netherlands
About 23 hours using the app
January 26, 2022

Shiela was the most amazing customer service help I actually have ever received! She helped me set everything up, answer all questions I had and provided above and beyond service. I am very excited to use Okendo it has everything you could need. Thank you

CLB LUXE
Australia
About 21 hours using the app
March 9, 2022

Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.

Mysterious
United States
About 17 hours using the app
September 22, 2023

I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!

Hamlet Shougrakpam Art
India
About 11 hours using the app