Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

July 9, 2020

Best reviews app out there with the best support team out there. Highly recommend Okendo to anyone looking to add reviews to their site

Advance Whitening
Australia
About 1 month using the app
Edited June 3, 2020

Switched to Okendo from Yotpo and it is one of the best decisions we ever made. Okendo's pricing, services, and communication are excellent. From preliminary discussions, implementation, and final setup, there were no issues. Moreover, we were appointed a great CSM who helped us throughout the process.

Blue Sky
United States
About 1 month using the app
August 11, 2022

The app is great and I am still learning new integrations and improvements every week. The best thing about Okendo has been its dedicated team. From the initial demo call to the onboarding, the guys are professional, easy to get along with and no task is too much hassle. Definitely recommend.

Supplement Mart
Australia
About 1 month using the app
November 27, 2022

We are very confident Okendo is the best in the business for a review app. Super helpful staff throughout the onboarding process and super user friendly to action going forward! Thank you Okendo.

Pilgrim Clothing
Australia
About 1 month using the app
April 7, 2021

Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use

V-MODA US
United States
Almost 3 years using the app
March 1, 2021

Allison is super approachable and helpful! She is very knowledgeable and communicates clearly and efficiently. I love okendo so far and I think that it is going to enhance our business. It is very easy to access and navigate the Okendo platform and I recommend it to other people!

UnHide
United States
About 1 month using the app
August 2, 2022

The onboarding experience was exceptionally easy! Carly was great to work with every step of the way. We are looking forward to generating many more 5-star reviews in a platform that is thoughtful, well organized, and competitively priced.

Color Cord Company
United States
About 1 month using the app
March 22, 2022

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

Flourish
Canada
About 1 month using the app
March 5, 2021

Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.

eb5 Skincare
United States
About 1 month using the app
November 29, 2022

Excellent support team, they helped me with my issue very quickly while being clear, and the app works pretty well so far

Alexander Avant
Canada
About 1 month using the app