Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (993)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

February 16, 2022

This app has transformed our shopping experience. A massive thank you to Vanessa who helped us set up everything. The changeover was effortless and well worth the investment.

Roogenic
Australia
17 days using the app
July 1, 2021

I used different apps for the review on my shop.
I was not happy with it. so I start to chat with the Okendo consultant.
They are very friendly, not pushy but very helpful.
I was impressed that they could help me to set up everything I needed for my webshop.
Before I publish it, she even looked everything through and suggested detailed industry insight for a better setting. Very happy. published today and reviews are coming in!!
Thank you!

Laboratory K
Netherlands
16 days using the app
June 9, 2022

Amazing app, great support. Truly a must-have product for Shopify. Their documentation is really good too.

Koda Nutrition
Australia
15 days using the app
Edited June 10, 2020

I can't recommend the Okendo product or service highly enough. We had previously used Yotpo which was twice the price for half the service. I will vouch for this team every day of the week and twice on Sunday. Most importantly, we saw results within a week. Okendo assisted conversions are 4 x greater which means it quickly pays for itself.

Outland Denim - Australia
Australia
15 days using the app
February 25, 2021

We switched to Okendo after using another app that was not meeting our needs. I was immediately impressed with the Demo that I received from Matthew, and decided it was the app for us. I really appreciated all of the technical support & customer service that I received from Amanda. If you are into customization, this is the app for you as there is SO much to work with! And it was super easy to set up.

NutriChem
Canada
15 days using the app
February 21, 2023

My favorite thing about Okendo is the customer service and the way they are dedicated to doing the best work. There is a reason they are 5 stars and have so many reviews. They also integrate very well with our email platform, Klaviyo. Definitely would recommend this app to anyone looking to showcase their reviews in the best light.

Outdoor Nation Unlimited
United States
15 days using the app
September 12, 2022

Can not say enough about the Okendo team — they made the on boarding process seamless. It was super fast and they were and are very responsive to any questions. Support is on point! The app is very easy to customize and navigate through. Highly recommend.

Kollekt Skincare
United States
15 days using the app
June 30, 2022

I've been so impressed by the responsiveness and support of the Okendo team as well as the user-friendly dashboard. They've been a total joy to work with and made transitioning from another app easier than I could have imagined.

Candelles LLC
United States
15 days using the app
August 31, 2022

Super easy to integrate with Shopify store and the CS support for installation was super helpful! Took a few days to complete this process but better to be done in the right, proper way than to rush it :)

iRi
United States
14 days using the app
June 16, 2021

Okendo has been a great app to introduce to our online store as our customers can now leave reviews of the products they have purchased. The app itself is easy to use. The customer service from the team has been quick and efficient.

Lusso Collective
Australia
14 days using the app