Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

Edited May 14, 2021

This app was very easy to setup and automate with our Klaviyo flows with the helpful guidance of our onboarding manager, Allison, from Okendo. Allison was very quick to respond to our questions and help us out. We are very excited to start using Okendo and watch the raving reviews start to pour in.

Lillie’s Q
United States
About 1 month using the app
June 16, 2022

The best onboarding process I have ever had! Our onboarding CSM Carly Cafferello was on-top of it and made the transition super easy. We got it up and running in no time without running into any major problems. Very very happy!

Madluvv
United States
About 1 month using the app
Edited June 8, 2020

Super application ! Le service client est au top et m'a grandement aidé dans le set-up des différents paramètres de l'app

French Bandit
France
About 1 month using the app
December 21, 2023

Have been using Okendo across multiple businesses for years. Excellent reviews platform with all of the bells and whistles and fantastic support resources. The real game changer for larger, international businesses is the ability to combine and syndicate your reviews across multiple sites.

Monarch Abode
United States
About 1 month using the app
June 11, 2021

The onboarding was seamless. Great group of people to work with. We started seeing an ROI within the first couple weeks of having this on our site! Can't recommend enough.

Three Nails Clothing
United States
About 1 month using the app
June 28, 2019

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world.

We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

Vitaclean
United States
About 1 month using the app
July 9, 2020

Best reviews app out there with the best support team out there. Highly recommend Okendo to anyone looking to add reviews to their site

Advance Whitening
Australia
About 1 month using the app
Edited June 3, 2020

Switched to Okendo from Yotpo and it is one of the best decisions we ever made. Okendo's pricing, services, and communication are excellent. From preliminary discussions, implementation, and final setup, there were no issues. Moreover, we were appointed a great CSM who helped us throughout the process.

Blue Sky
United States
About 1 month using the app
August 11, 2022

The app is great and I am still learning new integrations and improvements every week. The best thing about Okendo has been its dedicated team. From the initial demo call to the onboarding, the guys are professional, easy to get along with and no task is too much hassle. Definitely recommend.

Supplement Mart
Australia
About 1 month using the app
January 26, 2021

We have recently launched Okendo on our site to capture reviews and thus far it has been such a wonderful experience, as our account manager has been amazing to work with. She has been so helpful with the whole process in guiding us regarding best practice and taking on the heavy lifting of all the necessary task to get us up and live! Looking forward to seeing the results and benefits of using Okendo!

trèStiQue
United States
About 1 month using the app