Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,064)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

September 15, 2020

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

Copper Cow Coffee
United States
About 1 month using the app
October 22, 2023

Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.

Rugs for Good
Australia
About 1 month using the app
June 1, 2021

We've had a great experience so far with Okendo! Allison and the team were super helpful getting everything setup for us.

Zilker Belts
United States
About 1 month using the app
February 8, 2023

Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.

Bamboo Body
Australia
About 1 month using the app
June 14, 2020

I'm really happy with this app! The transition from my previous reviews app to this one was very seamless, with the onboarding team transferring all the reviews data for me and setting up the new reviews widget exactly as I wanted. Thank you Scott and the team!

RAQ
Australia
About 1 month using the app
March 23, 2022

Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.

Wake in Cloud
Australia
Over 2 years using the app
April 21, 2022

The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.

Smood Beauty
United States
About 1 month using the app
August 25, 2022

Solid Reviews solution! Onboarding was a breeze. They are in it for the win. Thanks Carly for helping us get everything set up

Section 119
United States
About 1 month using the app
August 10, 2018

This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.

Beckett Simonon
United States
About 1 month using the app
August 25, 2022

We've only been using the Okendo review app for a week, but it has already proven to be light years beyond our previous solution. Currently on the Growth plan, and it's proving to be a true modern day review integration. Excited to see how they evolve this app over time! The onboarding/support staff has also been detailed and incredibly responsive at every step of the process. Our customers also seem to enjoy leaving reviews more than before, as we saw an immediate increase in their willingness to actually write a review. Cheers!

evanhealy
United States
About 1 month using the app