Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,064)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
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We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!
Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.
We've had a great experience so far with Okendo! Allison and the team were super helpful getting everything setup for us.
Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.
I'm really happy with this app! The transition from my previous reviews app to this one was very seamless, with the onboarding team transferring all the reviews data for me and setting up the new reviews widget exactly as I wanted. Thank you Scott and the team!
Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.
The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.
Solid Reviews solution! Onboarding was a breeze. They are in it for the win. Thanks Carly for helping us get everything set up
This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.
We've only been using the Okendo review app for a week, but it has already proven to be light years beyond our previous solution. Currently on the Growth plan, and it's proving to be a true modern day review integration. Excited to see how they evolve this app over time! The onboarding/support staff has also been detailed and incredibly responsive at every step of the process. Our customers also seem to enjoy leaving reviews more than before, as we saw an immediate increase in their willingness to actually write a review. Cheers!