Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

July 5, 2021

I used to work with a different app before that was more expensive and less flexible. I am now very happy with Okendo, especially the "grouping" part that allows us to show all the reviews for different colors of the same item. The app is super intuitive to use. Moreover the team have customed everything like we wanted, and they have been super helpful and not pushy. Great experience !

Nénés Paris
France
About 1 month using the app
November 27, 2022

We are very confident Okendo is the best in the business for a review app. Super helpful staff throughout the onboarding process and super user friendly to action going forward! Thank you Okendo.

Pilgrim Clothing
Australia
About 1 month using the app
April 7, 2021

Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use

V-MODA US
United States
Almost 3 years using the app
August 2, 2022

The onboarding experience was exceptionally easy! Carly was great to work with every step of the way. We are looking forward to generating many more 5-star reviews in a platform that is thoughtful, well organized, and competitively priced.

Color Cord Company
United States
About 1 month using the app
March 22, 2022

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

Flourish
Canada
About 1 month using the app
March 5, 2021

Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.

eb5 Skincare
United States
About 1 month using the app
November 29, 2022

Excellent support team, they helped me with my issue very quickly while being clear, and the app works pretty well so far

Alexander Avant
Canada
About 1 month using the app
March 22, 2023

I was struggling to find the right spot for the product page coding and Josh was super helpful and speedy in getting this updated for me.

GEMME
Australia
About 1 month using the app
September 15, 2020

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

Copper Cow Coffee
United States
About 1 month using the app
October 22, 2023

Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.

Rugs for Good
Australia
About 1 month using the app