Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.
I'm really happy with this app! The transition from my previous reviews app to this one was very seamless, with the onboarding team transferring all the reviews data for me and setting up the new reviews widget exactly as I wanted. Thank you Scott and the team!
Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.
The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.
Solid Reviews solution! Onboarding was a breeze. They are in it for the win. Thanks Carly for helping us get everything set up
This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.
We've only been using the Okendo review app for a week, but it has already proven to be light years beyond our previous solution. Currently on the Growth plan, and it's proving to be a true modern day review integration. Excited to see how they evolve this app over time! The onboarding/support staff has also been detailed and incredibly responsive at every step of the process. Our customers also seem to enjoy leaving reviews more than before, as we saw an immediate increase in their willingness to actually write a review. Cheers!
The Okendo team has been absolutely amazing. Very attentive, responsive, and seamlessly set everything up so there was a smooth migration from Stamped.io to Okendo.
Highly recommended.
Vanessa was quick and prompt to answer all my questions. She also followed up to see if I needed more help with my store. Highly recommended.
We just moved over from Yotpo and could not be happier. The switch was easy, Okendo did all of the work, and we are saving tons of money. Not to mention, the client service was amazing. Thanks, Rebecca.